Privacy Policy

1. Introduction

Pet Shield Plan is committed to protecting customer information and ensuring transparency in how personal data is collected, used, and stored. This Privacy Policy outlines our practices regarding data protection, usage, and security measures.

2. Information We Collect

When using our services, we may collect the following information:

• Personal Information – Customer name, email address, phone number, and payment details.
• Pet & Warranty Details – Information related to pet transportation, purchase invoices, and claims.
• Website & Account Data – Usage details, including login activity and personal account updates.

3. How We Use Your Information

We collect and use data for the following purposes:

• To process warranty purchases and transactions
• To facilitate claims and refunds efficiently
• To provide customer support and answer inquiries

4. Data Security & Protection

To ensure the security of personal information, we implement the following measures:

• Secure Payment Processing – All financial transactions are encrypted and processed securely.
• Restricted Data Access – Only authorized personnel have access to sensitive customer information.
• Regular Security Audits – We conduct routine security checks to prevent unauthorized data access.

5. Data Sharing & Third Parties

We do not sell or distribute personal data to third parties. However, we may share information with:

• Payment Processors – To complete transactions securely.
• Legal Authorities – If required by law or for regulatory compliance.
• Customer Service Providers – To assist with warranty claims and customer inquiries.

6. Customer Rights & Choices

Customers have the right to:

• Access and review their personal information
• Update or modify account details
• Request the removal of personal data (subject to legal obligations)
• Manage communication preferences and opt-out of notifications

7. Updates to This Policy

Pet Shield Plan reserves the right to modify this Privacy Policy as needed. Any significant changes will be notified on our website.